HELPPPPP!!
My iPod 5th gen. Is completely frozen, how do i fix it?
iPod touch, iOS 7.0.2
User profile for user:
sterling r
User level:
Community Specialist
Hello Athena29,
it sounds like your iPod Touch is not responding to you at all. I recommend the troubleshooting from the article named:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
- If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
- Connect the device to your computer and open iTunes.
- If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
- If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
- If the above steps do not resolve the issue, contact Apple.
Thank you for using Apple Support Communities.
All the best,
Sterling